Cancellation Policy For MLS Diagnostics LLP

Date of Effect: August 05, 2023
At MLS Diagnostics LLP, we strive to provide top-quality services and products to our valued customers. We understand that circumstances may arise where you need to cancel an order or service request. Please review our cancellation policy below:

Service Cancellation:

If you wish to cancel a service request, please notify us at least 24 hours before the scheduled appointment. You can contact us at care@mlsdiagnostics.com or call our customer support helpline. Failure to notify us within the specified timeframe may result in a cancellation fee.

Refund Policy:

For service cancellations made within the specified timeframe, we will process a full refund to the original payment method. Refunds for product orders will be issued within 7-10 business days after receiving the cancellation request, and the refund amount will exclude any applicable taxes and shipping fees.

Discretionary Cancellation:

MLS Diagnostics reserves the right to cancel any service request or product order in case of unavailability of resources, technical issues, pricing discrepancies, or suspicion of fraudulent activity. In such cases, we will promptly inform you and initiate a full refund, if applicable.

Modifications to Cancellation Policy:

MLS Diagnostics retains the right to modify or update the cancellation policy at any time. Any changes will be effective immediately upon posting on our website. We advise you to review our cancellation policy regularly for any updates.

Jurisdiction:

This cancellation policy is subject to Indian jurisdiction. Any disputes or claims arising from cancellation requests shall be resolved in accordance with the laws of India.

For any further inquiries or assistance regarding our cancellation policy, please reach out to us at care@mlsdiagnostics.com. We value your understanding and cooperation in adhering to our cancellation guidelines.